Omnichannel customer communication
Every customer message,
in one inbox
WhatsApp, Instagram, Facebook, email, X, Google Business reviews and phone calls — your team answers them all from a single TeraBoard screen. AI classifies requests, drafts replies and answers calls.
All your channels, one screen
Wherever your customers write from, the conversation lands in the same inbox — no tab switching between channels.
Product
The communication hub for your business
From replying to messages to answering calls, from ticket tracking to reporting — every step of customer communication in one product.
Unified inbox
Messages, comments and calls from all channels in one list. Delivery and read receipts (✓, ✓✓, blue ticks), assignment, stars and folders.
AI voice assistant
AI answers the phone: it talks to the customer and drops a call summary into your inbox; your team can take over live at any time.
AI-assisted replies
Incoming requests are classified automatically (type, priority, department); context-aware reply drafts in one click.
Ticket management
Conversations become tickets: priority, department, assignment and status tracking — no customer request gets lost.
Analytics
Trends by channel, department and agent; resolution time, AI usage and workload in a single dashboard.
Enterprise security
Multi-factor authentication, role-based permissions, department visibility and a full audit trail.
Setup
Ready in three steps
Connect your channels
WhatsApp, Instagram, Facebook, email and more — official integrations, connected in minutes.
Reply as a team
Assign conversations, leave internal notes, use saved replies; everyone sees who is handling what.
Scale with AI
Classification, reply drafts and the voice assistant kick in; your team focuses on what needs a human.
Pricing
Pick the plan that fits
Simple monthly pricing per company. Each plan includes every channel of the one before.
- Messages
- E-commerce sites
- PBX calls
- Telegram
- Email (up to 10 accounts)
- X (Twitter)
- Your own website
- Your own mobile environment
- Unlimited email accounts
- Google Business
- YouTube
- Google Play ratings and reviews
- App Store ratings and reviews
- Various web pages such as Şikâyetvar, forums, news sites and blogs
Contact us and we will pick the right plan together.
FAQ
Frequently asked questions
What is TeraBoard?
TeraBoard is omnichannel customer communication software that brings WhatsApp, Instagram, Facebook, email, X, Google Business reviews and phone calls into one inbox. Your team answers every message from a single screen while AI classifies requests and drafts replies.
Which channels can I connect?
Email, Instagram, Facebook, WhatsApp, X (Twitter), Google Business reviews and phone calls are supported. Messages from e-commerce sites such as Trendyol and Hepsiburada, and from Yemeksepeti, Trendyol GO and Uber Eats, land in the same inbox too.
How much does it cost?
Pricing is per company, billed monthly: Plan 1 €690, Plan 2 €890, Plan 3 €1,390. Each plan includes every channel of the one before.
What does the AI voice assistant do?
The AI voice assistant answers your phone 24/7: it talks to the customer and drops the call summary and transcript into your inbox. Your team can take over the call live at any time.
Is my data secure?
Multi-factor authentication, role-based permissions, department-level visibility and a complete audit trail keep access to your data under control at all times.
Bring your team's inbox together
Sign in if you have an account; contact us to use TeraBoard in your business.